Customer Support Email Acknowledgment (Writing Template)

Sample 1

We appreciate your inquiry.  We have received your e-mail and will
respond as soon as possible.

Our normal business hours are from 9:00 AM to 5:00 PM PST, Monday to
Friday. We are closed on weekends, but will respond to your enquiry as
soon as we get back to work on Monday!

Sample 2

We have received your e-mail and will begin processing it shortly. Once we have researched your request we will respond to your e-mail with as much detailed information as possible.

Our normal business hours are from 9:00 AM to 10:00 PM EST, Monday to
Friday and 9:00 AM to 6:00 PM on Saturdays.

Please note that this is an automated response and replies to this email will not  be answered.

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